Privacy Policy
Effective date: October 26, 2026
Innovation Free Energy and Gas respects your privacy. This policy explains the types of personal information we may collect through our website, why we collect it, and how you can contact us about your information.
Information we collect
When you use our website, request a quote, create a customer account, or submit a service request, we may collect information you provide such as your name, email address, telephone number, service interests, and the contents of your request or message. Account authentication information is handled through our website authentication provider.
How we use information
We may use the information you provide to respond to inquiries and quote requests, provide and manage customer account features, process service requests, communicate with you about requested services, maintain and improve our website, and protect the security and integrity of our services.
Service providers
We use third-party service providers to operate parts of our website, including website hosting, database and authentication services, and transactional email delivery. These providers may process information as necessary to provide those services on our behalf and are subject to their own privacy and security practices.
Cookies and technical information
Our website and service providers may use cookies, local storage, or similar technologies that are necessary for functions such as keeping customers signed in and maintaining secure sessions. Technical information such as browser, device, network, and request information may also be processed for security and operation of the website.
Information sharing
We do not sell personal information. We may share information with service providers that help us operate the website and provide requested services, or when disclosure is required by law or reasonably necessary to protect our rights, users, or services.
Data retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, to provide requested services, and to meet applicable legal or business requirements. We use reasonable administrative and technical measures intended to protect information, but no internet or electronic storage system can be guaranteed to be completely secure.
Your choices
You may contact us to ask questions about personal information you have provided through the website or to request correction or deletion where applicable. Some information may need to be retained when required for legitimate business, security, or legal purposes.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date shown above indicates when this version became effective.
Contact us
Innovation Free Energy and Gas
113 McConnell Lane
Ottawa, ON K0A 3M0
Canada
Email: info@innovationfreeenergyandgas.ca
Phone: +1 302-627-2003